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Anne Hanne
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339 Rendant Avenue
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Savannah, GA 31419
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(912) 921-0061
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| OBJECTIVE: |
| Seeking a responsible career opportunity in which I can fully utilize my many years of Administrative Assistant skills while making a significant contribution to the success of my employer. |
| EDUCATION: |
| 09/64 - 06/68 | Kenwood Academy of the Sacred Heart, Albany, New York - College Preparatory |
| 09/68 - 06/69 | Centenary College, Hackettstown, New Jersey - Liberal Arts Major |
| 09/69 - 06/70 | Westchester Community College, Valhalla, New York - Liberal Arts Major |
| 06/82 - 09/88 | Georgia State University, Atlanta, Georgia - Business/Liberal Arts |
| 01/04 - 05/06 | Armstrong Atlantic State University, Savannah, Georgia - BS in General Studies from Excelsior College, Albany, New York |
| SKILLS: |
| Windows 98, 2000, 2003, Microsoft Word, Publisher, Access, and Excel 2003. Most calculators, copiers, fax machines. |
| TRAINING: |
| Exceptional Customer Service Workshop - Fall 2003 - Armstrong Atlantic State University |
| Leaders Among Us - Spring 2006 - Armstrong Atlantic State University |
| EXPERIENCE: |
| August 2003 - Present - Armstrong Atlantic State University |
| Senior secretary for department heads of Medical Technology and Respiratory Therapy. Instituted extensive use of databases in all areas to track student and affiliate clinical site data. Comfortable using independent judgment. Reconciliation of Visa statements and preparation of documents for Financial Services. Preparation of check requests, and purchase orders. Preparation of Foundation requests. Design flyers and brochures for Respiratory Therapy and Medical Technology. Order and track all office supplies. Plan and track meetings. Make travel arrangements. Textbook and desk copy orders. All secretarial duties for both department heads. Supervise student worker for fall and spring semesters. |
| August 2002 - July 2003 TRC Staffing Services |
| Various secretarial and administrative positions in Savannah while interviewing for permanent position. |
| March 2002 - August 2002 Mullet Bay Restaurant - Accounting Assistant |
| Counted and verified sales on eighteen employee banks. Verified credit card sales and recorded totals. Input all House Account charges, reconciled these accounts and sent out monthly statements. Assisted Office Manager with various accounting and office tasks. |
| March 2000 - July 15, 2001 SunTrust Bank - Financial Services Representative |
| Heavy customer service related position. All Teller related duties. Opened accounts, advised customers on which accounts/loans would best meet their needs. Handled inquiries and resolved customer problems. |
| August 1998 - October 1999 Tabby House Gift Shop - Customer Service |
| Responsibilities included customer service, accounts payable, product displays. |
| July 1996 - July 1998 G&K Services - Service Coordinator/Office Manager |
| Worked directly with Branch Manager. Responsibilities included fielding calls from customers, responding to customer's requests/concerns, entering calls into automated call software and routing requests to route men. Audited route men's paperwork each evening to insure correctness. Designed and implemented inter office forms as needed. Responded to all requests from New Orleans plant and corporate offices in Minneapolis on Human Resource issues, Payables, Payroll and Service issues. Prepared payroll sheets and bank deposits. Handled all administrative requests from Branch Manager, i.e. trend reports, performance reviews, letters, etc. Ordered all office supplies and kept office running smoothly and efficiently. Husband transferred to St. Simons Island, Georgia. |
| January 1996 - April 1996 The Refinishing Touch - Project Manager |
| Project Manager initially does a project timeline and then does project costing on each project based on time required and materials needed. Ordered materials for project and ensured materials received at jobsite in a timely manner. Project Managers do all projected pay schedules for TRT subcontractors based on length of project and percentage of contract. Composed all subcontractor agreements (contracts) and work orders. Kept in contact with clients to ensure quality controls. Kept all projects updated in Microsoft Project for tracking purposes. Left position due to husband being transferred to Baton Rouge, Louisiana. |
| October 1991 - November 1995 AMTech USA, Inc. - Administrative Director |
| AMTech USA is a network marketing company distributing automotive products. Duties were extremely varied and challenging. Initially learned and implemented customized software written specifically for our company. Handled all input of distributor information and sales orders. Assigned product numbers and maintained project files for inventory. Implemented and maintained tracking system for new levels and promotional pins. Responsible for all month end and year end reports for company and distributors. Worked closely with 2500 distributors concerning questions on compensation plan, sales orders or products. Responded to staff questions concerning information requested from database. Implemented pricing for new Retail/Commercial Division. Designed and produced all new forms for this division. Handled all input and sales orders and tracked accounts receivable for this division. Laid off due to company having financial difficulties. |
| January 1989 - October 1991 RMDS - Computer Operator |
| RMDS is the freight division of Napa Auto Parts. Main responsibilities were keying in all pertinent data from bills of lading so that freight could be shipped out to individual Napa Distributors. Also responsible for daily reports. |
| June 1987 - September 1988 Boyken & Associates, Inc. - Administrative Assistant/Office Manager |
| Administrative Assistant to President. Prepared various reports (Cost to Cure, Inspections, Construction Cost Estimates, etc.). Handled all billing for Estimating and Special Projects Department. Logged and maintained all Accounts Receivable in manual system. Ordered all supplies and coordinated work with temporary staff as needed. Set up automated accounting system with programmer. Learned new system and input all initial data. |
| April 1985 - May 1987 Beers Construction Company - Executive Assistant to Vice President |
| Executive Assistant to Senior Vice President and four Project Managers. Correlated and distributed all information on major projects (Carter Presidential Library, Zoo Atlanta, Emory University) totaling more than 75 million dollars. Dealt with sensitive and confidential information. Prepared all subcontracts, purchase orders and monthly billing transmittals. |
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| Woodcarving, writing (short stories) and gardening. |